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authorgabucino <gabucino@b3059339-0415-0410-9bf9-f77b7e298cf2>2001-12-16 11:51:02 +0000
committergabucino <gabucino@b3059339-0415-0410-9bf9-f77b7e298cf2>2001-12-16 11:51:02 +0000
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began updated translation by <nell@skrzynka.pl> (work-in-progress)
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+<HTML>
+<BODY BGCOLOR=white>
+
+<FONT face="Verdana, Arial, Helvetica, sans-serif" size=2>
+
+<P><B><A NAME=C>Appendix C - How to report bugs</A></B></P>
+
+<P><B>How to report bugs?</B></P>
+
+<P>First read <A HREF="documentation.html#D">Appendix D</A>, and other docs. If your problem isn't
+known or isn't solved by our instructions, then report the bug:</P>
+
+<P><B>Where?</B></P>
+
+<P>Subscribe to the mplayer-users mailing list:<BR>
+&nbsp;&nbsp;&nbsp;&nbsp;<A HREF="http://mplayerhq.hu/mailman/listinfo/mplayer-users">http://mplayerhq.hu/mailman/listinfo/mplayer-users</A><BR>
+and send your bugreport to:<BR>
+&nbsp;&nbsp;&nbsp;&nbsp;<A HREF="mailto:mplayer-users@mplayehq.hu">mplayer-users@mplayerhq.hu</A><BR>
+We won't CC: so please subscribe!!!</P>
+
+<P>Don't send bugreports private, directly to author's address!!!
+We are working together on code, so everyone is interested in it.
+BTW many times other users know the solution (system config probs,
+bad drivers etc), even when we think it's a bug in our code.
+The language of this list is ENGLISH!</P>
+
+<P>Please describe your problem in details, examples etc, and don't
+forget to include these:</P>
+
+<P><B>What?</B></P>
+
+<P><B><I>1. The system info what we always want:</I></B></P>
+
+<UL>
+<LI>linux distribution<BR>
+examples:<UL>
+ <LI>RedHat 7.1
+ <LI>Slackware 7.0 + devel packs from 7.1 ...</UL>
+<LI>kernel version:<BR>
+ <CODE>uname -a</CODE>
+<LI>libc version:<BR>
+ <CODE>ls -l /lib/libc[.-]*</CODE>
+<LI>X version:<BR>
+ <CODE>X -version</CODE>
+<LI>gcc and ld version:<BR>
+ <CODE>gcc -v<BR>
+ ld -v</CODE>
+<LI>binutils version:<BR>
+ <CODE>as --version</CODE>
+</UL>
+
+<P><B><I>2. Hardware & drivers:</I></B></P>
+
+<UL>
+<LI>CPU info:<BR>
+ <CODE>cat /proc/cpuinfo</CODE>
+<LI>video card manufacturer and model<BR>
+ examples:<BR><UL>
+ <LI>ASUS V3800U chip: nVidia TNT2 Ultra pro 32MB SDRAM
+ <LI>Matrox G400 DH 32MB SGRAM</UL>
+<LI>video driver type&version<BR>
+ examples:<UL>
+ <LI>X built-in driver
+ <LI>nvidia 0.9.623
+ <LI>Utah-GLX CVS 2001-02-17
+ <LI>DRI from X 4.0.3</UL>
+<LI>sound card type & driver<BR>
+ examples:<BR><UL>
+ <LI>Creative SBLive! Gold with OSS driver from oss.creative.com
+ <LI>Creative SB16 with OSS drivers of kernel
+ <LI>GUS PnP with ALSA OSS emulation</UL>
+<LI>if you are unsure, attach output of lspci -v
+</UL>
+
+<P><B>For compiling problems/errors</B></P>
+
+<P><B><I>3. these files:</I></B></P>
+<UL><LI>configure.log
+<LI>config.h
+<LI>config.mak
+<LI>libvo/config.mak
+</UL>
+
+<P><B>For playback problems:</B></P>
+
+<P><B><I>3. Output of mplayer at verbose level 1 (-v)</I></B></P>
+<P><CODE>&nbsp;&nbsp;&nbsp;&nbsp;mplayer -v [options] filename &amp;&gt; mplayer.log</CODE></P>
+
+<P><B><I>4. If the problem is specific to one or a few files,
+ then please upload that file to:</I></B></P>
+<P><CODE>&nbsp;&nbsp;&nbsp;ftp://mplayerhq.hu/MPlayer/incoming/</CODE></P>
+ Also upload a small .txt file with the same name as your file,
+ describing the problem!<BR>
+ Usually first 1-5 MB of the file is enough to reproduce
+ the problem, but first you should try it:
+<P><CODE>&nbsp;&nbsp;&nbsp;dd if=yourfile of=smallfile bs=1k count=1024</CODE></P>
+ (it will cut first 1MB of 'yourfile' and save to 'smallfile')
+ Then try again on this small file, and if bug still exists
+ then it's enough to upload this small file.<BR>
+ NEVER send such files via mail! Upload it, and send only
+ the path/filename of the file on the FTP.
+ If the file is accessible on the net, then sending the
+ _exact_ URL is enough!
+
+<P><B><I>5. For crashes (segfault, SIGILL, signal 4 etc):</I></B></P>
+
+<P><I>If you have coredump of the crash, see 5.a, else see 5.b:</I></P>
+
+<P><B><I>5.a: Please print us coredump (if it was created).</I></B></P>
+
+<P>Howto:
+please create following command file:</P>
+
+<P><CODE>disass $eip-32 $eip+32<BR>
+printf "eax=%08lX\n",$eax<BR>
+printf "ebx=%08lX\n",$ebx<BR>
+printf "ecx=%08lX\n",$ecx<BR>
+printf "edx=%08lX\n",$edx<BR>
+printf "esp=%08lX\n",$esp<BR>
+printf "ebp=%08lX\n",$ebp<BR>
+printf "edi=%08lX\n",$edi<BR>
+printf "esi=%08lX\n",$esi<BR>
+</CODE></P>
+
+<P>Then simply execute following command line:</P>
+<P>&nbsp;&nbsp;&nbsp;&nbsp;<CODE>gdb mplayer --core=core -batch --command=command_file >mplayer.bug</CODE></P>
+
+<P><B><I>5.b.: run MPlayer in gdb:</I></B></P>
+<P>Re-compile mplayer with debugging code enabled:<BR>
+./configure --enable-debug<BR>
+make
+</P>
+<P>[at root/user shell prompt:]<BR>
+&nbsp;&nbsp;&nbsp;&nbsp;<CODE># gdb mplayer</CODE><BR>
+[at gdb prompt:]<BR>
+&nbsp;&nbsp;&nbsp;&nbsp;<CODE>&gt; run -v [options-to-mplayer] filename</CODE><BR>
+ ... (wait until it will crash)<BR>
+&nbsp;&nbsp;&nbsp;&nbsp;<CODE>&gt; bt</CODE><BR>
+&nbsp;&nbsp;&nbsp;&nbsp;<CODE>&gt; disass $eip-32 $eip+32</CODE><BR>
+Send us the full output of the above things!
+</P>
+
+<P><B>In general:</B></P>
+
+<P>If something is big (logs etc) then it's better to upload to the ftp
+(gzipped), and include only path/filename in the bugreport!</P>
+
+<P><B>I know what am I doing...</B></P>
+
+<P>If you created a proper bugreport following the above steps, and you are
+sure it's mplayer bug, not compiler's problem or broken file, you've already
+readed through docs and you didn't find the solution, your sound drivers are ok,
+then you may want to subscribe to the mplayer-advusers list and send your
+bugreport there to get better and faster answer. But BE WARNED: if you post
+newbie or rtfm-type questions there, you'll be immediatelly banned, instead or
+getting answered!!! So don't flame us, subscribe -advusers only if you really
+know what are you doing and you feel you as advanced mplayer user or developer.
+(and about how to subscribe: find it out! if you're really an advanced user,
+it shouldn't be a problem for you...)
+</P>
+
+</BODY>
+</HTML>